We have two full time and one part time members of staff to look after the swans in our care.

They, with the help of volunteers take the calls about swan injuries, offer advice and carry out the rescues.

These calls mainly come from concerned members of the public who observe their “local swans” on a daily basis and are very aware of problems and changes in behaviour.


We also work with The RSPCA, Thames Valley Police, Metropolitan Police, Network Rail and other wildlife organisations whose inspectors will call us to help with swan rescues throughout the South East.

We have links with The Rangers who work in country parks throughout the area and who will call us for advice or rescues.

We receive many calls from members of the public that are related to other wildlife and we are happy to give advice and pass on details of suitable organisations who can help.

Click here for more information on how to spot an injury.

We have two fully equipped liveried vehicles, two liveried boats and kayaks.

Our staff and volunteers will in all circumstances be able to identify Rescue-of-swanthemselves as working for Swan Lifeline and will be wearing our uniform. If on the rare occasion they are not in uniform they will be able to show their identity with business cards.

In general we receive over 700 emergency calls per year. We work within a 50 mile radius of our site but will travel further afield if there is a need. For more information  see 'Statistics'.

We offer an advice service to anyone who is concerned about a swan and have helped with swans from as far afield as Europe and the USA

Once we take into account the distance travelled to the swan, on average each rescue costs us £35.

Below are a some examples of injuries to swans:

  • Broken wings (often caused by territorial disputes)
  • Territorial Dispute
  • Which can lead to a broken wing ->
  • Crash Landing
  • Fishing Tackle
  • Gun shot and Fishing hook
  • Oiled Swans
  • Botulism
  • Fox Attack
  • Abandoned